Shipping and return policies for Waldfee

Shipping Info
Shipping is currently done with Austrian Mail Service.

Within Austria, your order will be delivered within 3-5 working days.
Within the E.U., your order will be delivered within 8-15 working days.
For other Continents, expect shipping to last up to 25 days.

More efficient and better-priced shipping is being worked on :-)
Return Policy
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.